After sales services

Warranty policy

SCOPE AND LIMITATION OF WARRANTY:

1. This warranty regulations apply to King Long buses (hereinafter referred to as “Vehicle”) which are assembled and distributed by TC Motor Vietnam Co., Ltd. through its Authorized Dealers (hereinafter referred to as “Authorized Dealer”) …

After sales services

Service and maintenance

TCMV is setting up a nationwide coverage of Authorized Service Centers in every major Cities and Provinces throughout Vietnam. We provide engineering and technical assistance to customers, pre-delivery inspection and on-the–field services. Each of our Authorized Service Centres ….

After sales services

spare parts

TCMV’s Authorized Service Centres are backed by a fully computerized spare parts inventory system with a nationwide distribution network. Any shortage of a particular spare parts can be located, identified, retrieved and delivered to anywhere in the country on a timely manner.

After sales services

Technical Training

TCMV’s After sales service provides the technical training for our Customers/Dealers. The training course shall cover all the main components of King Long bus with latest technologies.

After sales services

CUSTOMER SUPPORT CALL CENTER

Should you have any queries on product or service, please contact our Customer Support Call Center through hotline: 1800 282 818. The Customer Support Call Center operation is from 8:00am – 5:00pm from Monday to Saturday

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